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Saturday, November 11, 2017

21 day Limited Warranty and Return Authorizarions

21 day Limited Warranty and Return Policies

All damage that occurs in shipping and any claims made thereto are the sole responsibility of the buyer.

ALL returns must have been assigned an RMA (Return Material Authorization) number by Everyday Performance LLC. This number must be included on the warranty/return card and returned with the carburetor under the warranty conditions described below. Any return shipment without an RMA number will be refused. No exceptions. Return Shipping costs are the responsibility of the buyer.

After 21 days from the date of purchase of product or services, Warranty expires and all sales are FINAL.

WARRANTY CONDITIONS

1) Money back guarantee (less shipping costs) on PURCHASES OF COMPLETE CARBURETORS AND DISTRIBUTORS ONLY, those damaged in shipping excluded. Carburetor must be returned in the same condition it was received. Return shipping is the responsibility of the buyer. Shipping costs are non-refundable.

2) If there is an issue with a product or service, you must contact Everyday Performance LLC. We will do our best to diagnose the issue and help resolve the issue remotely. Many times the issue is easily solved over the phone.

IF the product must be sent back for diagnosis, Everyday performance LLC will provide a Return Material Authorization number. The Warranty return card must be filled out including the RMA number and returned with the product. Any shipments without an RMA number will be refused, no exceptions.

Return shipping cost is the responsibility of the buyer. Additionally, the buyer must include prepayment of $75 diagnosis fee and $25 return shipping cost (in the case of axle assemblies, it must be for $75 plus the complete freight cost) in the form of a check or money order made out to Everyday Performance LLC. (Any damage that occurs in return shipping and claims made thereto is the responsibility of the buyer. Everyday performance LLC will only return the package to the shipping company. All other considerations are between the buyer and the shipping company).

2a) Once a properly returned product is received, IF diagnosis finds that there was an error or omission of the part of Everyday Performance LLC that causes the issue, The diagnosis and shipment prepayments will be refunded, and the product fixed and returned at no charge to the buyer.

2b) IF on the other hand, there were no errors or omissions in the original service that cause the issue, buyer will have the choice of having the product returned as is (forfeiting the diagnosis and return shipment prepayments), or having the product further serviced by Everyday Performance LLC to remedy the issue at normal service costs (less the prepaid diagnosis fee). If Everyday Performance LLC chooses not to further service the product, It will be returned to the buyer who then forfeits the diagnosis and shipment prepayments.


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